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What is important for the other person?
Additional information

Additional information

If you want to solve a problem jointly, the other side must also agree! That will only be the case, if the solution satisfies his/her needs and concerns.

Therefore, ask yourself questions such as:

  • What is probably important for him/her?
  • What could be his/her motivation?
  • What are the good reasons that might explain what he/she wants? (People always consider that they have good reasons for wanting what they want!)